this page: you might need it in case the chatbox is down...
First of all: the VPRO chatbox is a hobby of some employees
so there will never be a guarantee that the box will function perfectly.
And you should know that the server which runs the chatbox is also used
as a testserver, so the server might run slowly at times or even crash
more often than you might expect. Don't get angry...
A number of things might happen when your login fails:
You applied for an account, but you don't get an email back
You might have made a typing error while submitting your email address.
The message with the password is forever lost in cyberspace. You can apply
again, but your must choose another nick.
You do not get a login screen.
The server is probably down. There is nothing you can do, except keep
You can log in, but nothing else happens.
The chatprogram itself is down. Again: keep on trying.
You log in and you receive: 'Authorisation failed'.
This might be due to a number of reasons:
The combination of your nickname and password is incorrect.
Be sure you type the required information correctly. The most common error,
besides typing errors, is that your Caps Lock is turned on.
The server with the password-database is unavailable. Your authorisation
cannot be verified and you cannot enter the chatbox. Please try again later.
This error might also occur when the password-database itself is
corrupt. It does not happen often but has occurred a couple of times. If
you have used the chatbox in the past, you don't have to apply for a new
account. Be patient, and try again later.
You forgot your password.
Uh-oh. You will have to apply for a new account with a new nickname.
You can always change your password into something that is easier to remember.
In case you cannot enter the chatbox you might use Loeki's
chatsite. It has only one channel, and you have to apply for account
here in the same manner as with the vpro chatbox.
Another possibility: IRC (Internet Relay Chat). In that case you need
an IRC-client: mIRC. You can downloadthis
program. Install it, connect to an irc-server, e.g. irc.xs4all.nl port:6667,
and join channel #vpro.
I made this page because a lot of people asked me questions about these
things. If you have read this page carefully and you still have problems
entering the chatbox feel free to email
Back to the Help page
To the chatbox...
Last update: October 18, 1999